At FinTech Campus, we are committed to safeguarding the privacy and personal data of our clients, visitors, and website users. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with applicable laws, including the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

1. Information We Collect
We may collect the following types of personal information when you interact with our website, services, or premises:

Personal Identification Information: Name, email address, phone number, postal address, and company name.
Business Information: Company details and preferences related to the services we offer (e.g., meeting room bookings, office space preferences).
Usage Data: Information about how you interact with our website, including IP address, browser type, and usage patterns.
Financial Information: Payment information when processing payments for our services.

2. How We Use Your Information
The personal information we collect is used for the following purposes:

Service Delivery: To provide you with the services you request, including booking meeting rooms, co-working spaces, corporate offices, and virtual office services.
Communication: To respond to your enquiries, provide support, and send you important information related to our services.
Marketing & Promotions: With your consent, we may send you newsletters or promotional offers related to FinTech Campus services. You can opt out of marketing communications at any time.
Website Improvement: To analyze website traffic and usage, helping us improve our website experience and services.
Legal Compliance: To meet any applicable legal or regulatory requirements.

3. Sharing of Information
We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., IT support, payment processing).
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, government requests, or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction, in accordance with data protection laws.

4. Data Security
We are committed to protecting your personal information from unauthorized access, loss, or misuse. We implement industry-standard security measures, including encryption, secure servers, and access controls, to safeguard your data.

5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Data Protection Rights
You have the following rights regarding your personal data:

Access: You may request a copy of the personal information we hold about you.
Correction: You may ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to legal obligations.
Objection: You have the right to object to our processing of your data for marketing purposes.
Data Portability: You may request to receive your personal data in a structured, machine-readable format.
To exercise these rights, please contact us at [Insert Contact Information].

7. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze website traffic and provide personalized content. You can control your cookie preferences through your browser settings.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

FinTech Campus
Cnr. Lynnwood & Botterklapper Street, Pretoria
087 012 5461
info@fintechcampus.co.za